Step-by-Step Guide to Recharge your PHCN Prepaid Meter online in Nigeria using Vtpass

Recharging your PHCN (NEPA) prepaid meter online is not as difficult as you think. Whether you own a personal computer (PC) or a smartphone, you can easily do it from the comfort of your home. Allow me to show you how to recharge prepayment meter without stress and thank me later.

Whether your light went off due to insufficient prepaid credit during the weekend while watching your favorite movie, Vtpass got you covered. You can pay for your PHCN prepaid meter online anywhere you live in Nigeria provided you have internet access and a laptop/desktop or mobile phone.

What is Vtpass?

It is simply a website hosted online where you can pay for Electricity bills (PHCN) using your computer or Smartphone without leaving your house. You can also buy your Phone Airtime Recharge, Internet Data bundle or pay for Cable TV subscription (DSTV, GOTV, Startimes).

vtpass pay electricity bill

Requirements

To purchase your prepaid meter token, you need the following:

  • Your prepaid meter number
  • Debit card (Mastercard, Visa, or Verve from any Nigerian bank)
  • Internet-connected computer or Smartphone
  • Vtpass account (optional but we recommended you create one for yourself) – Click here to register

Steps to Recharge Prepaid Meter Online Using Personal Computer (PC)

  • Connect your laptop to the internet using a modem or wireless hotspot
  • Visit Vtpass official website and log on to your account with your username and password – Click here
  • You will see a welcome message and a box asking you the question “What do you want to do”, select “Pay Electricity Bills” from the options. You will see another dropdown box where you can select if you want to pay for Ikeja Electric (PHCN), Abuja Electric (AEDC), Kano Electric (KEDCO), Port Harcourt Electric (PHED), Jos Electric (JED), and Enugu Electric (EEDC). Afterwards click on the button “Go”
  • You will be taken to another page where you can choose the meter type you are paying for (i.e. Prepaid or Postpaid), select the “Prepaid” option
  • After selecting the Metertype, Enter your Meter Number, Phone Number, Email Address and the Amount you want to buy in the input box that follows. Please make sure you fill the forms correctly.
  • Click “Continue”
  • A confirmation page will be shown to you containing the details you filled, if you find everything in order, confirm the transaction and click the “Pay with Card” option.
  • A pop up dialog will be displayed on your computer, enter your Debit Card Number, The Expiration Date and the Card Verification Value (CVV being a 3 digit number on the back of your ATM card).

Note: Other payment options available include direct deposit to a bank (Access Bank, Zenith Bank, Sterling Bank and ProvidusBank) or using USSD code (Zenith Bank or GTBank).

Subsequent to making payment, you will receive a confirmation email and/or a text message on your phone to show successful transaction if there are no errors. The prepaid meter token will be delivered instantly to your email address or phone number. In cases where there is poor network, just wait patiently. After you have received your token, go ahead to load the prepaid meter and start enjoying electricity again.

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Steps to Recharge Prepaid Meter Online Using Android Smartphone

It’s pretty much the same process when using your computer that will apply here, just a few changes anyway.

  • Turn on your Smartphone data.
  • Download and install Vtpass app from Google Playstore – Click Here
  • After installation launch Vtpass app on your phone. You can choose to login or continue without login
  • Select “Pay Electricity Bills” option
  • Select if you want to pay for Ikeja Electric, AEDC, KEDCO, PHED, JED or EEDC (scroll up to see what abbreviations mean)
  • Select “Prepaid” option
  • Enter Meter Number, Phone Number, Email Address and the Amount you want to buy
  • Confirm that you filled the forms correctly and proceed by clicking “Pay With Card”
  • Enter your ATM Card Number, Expiration Date and CVV.

After doing everything that you have been asked to do, finish up by paying for your prepaid meter token and wait for an email or text message showing you the voucher code.

vtpass download android app

All the best and don’t forget to visit us again.


32 comments on “Step-by-Step Guide to Recharge your PHCN Prepaid Meter online in Nigeria using Vtpass

  1. Very nic post. I just stumbled upon your weblog and
    wanted to say that I have really enjoyed browsing your blog posts.
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    1. Please call their customer care and report any difficulties or issues you are facing. Don’t forget to tell them the reference number you got after the transaction. It is not a scam and i believe it can be resolved if you do as stated.

      We would like to hear more when you resolve it for the sake of others who are reading. Thank you.

      1. You are right the mistake was ours the meter number was not correctly imputed. My apologies though it has not been resolved, the customer care is not picking the call. I had to buy another units which I got immediately. Thanks

    1. You just patiently wait till the Electricity Authority in your area restore power, afterwards you can enter the token numbers. Hope that works!

  2. Just to let you know that I got my token number and the issue has been resolved. For the benefit of others verify your information before you pay to avoid confusion as I experienced. Thanks

    1. I just checked VTpass website and Ibadan has not been added as pay area (as of the time i replied this comment). Maybe you can visit their website and recommend they cover your city as one of their service area. Hope to hear from you.

    1. Please when buying the token did you see IBADAN ELECTRICITY listed as option cause you have to be specific and choose the Electricity Distribution Company or Service area you are buying.

      For example, I live in Port Harcourt and would definitely buy token for Port Harcourt Electricity Distribution (PHED).

      Please verify that Ibadan was listed. Also, contact VTpass customer care to resolve any issues. Navigate to their website using the links in this article.

        1. Hi Mike, i believe what you mean by when “connection has been lost” is: when there is no power in your house due to exhausting your units. Well, when you exhaust the prepayment units given to you, there will be power outage ONLY in your house, but at the same time if you check your electric meter, you will see power still being delivered; that’s how it works – No power in the house but power will be in the meter to help you load your token when you buy again.
          I hope this answered your question.

    1. Sorry that you are yet to receive your token, please kindly visit VTpass website and talk to their customer care.

      Also, make sure the details you entered when buying the token is correct (I.e. email & phone number). All the best.

  3. I live in a compound where we share the same account number but different prepaid meter, how can I know the meter number to input when purchasing it online?

    1. I would like to understand what you mean by “we share the same account number”?
      Anyways, if your prepaid meter is registered by the ‘property owner’ for more than one occupants, definitely all the meter will bear his name but they will have different meter number. You have to find out your own meter number before recharging your prepaid meter. Contact the Electricity Authority in your area. I would like to hear from you.

  4. I just moved into an apartment in Ogun state and there, they used PHCN prepaid meter. In my case, in my case, ive been out of power since i moved in just because the last occupant claimed he lost the card and the last receipt of purchase.

    I went to my district phcn office, where I was told that we will need the last receipt or any receipt to get a new card at N5000 understandable but the ONLY AVAILABLE INFORMATION NOW IS ( METER SERIAL NUMBER). Please advice me on what to do in other to have power in my house.

    I know you’ll help out.
    Thanks and best regards.

  5. I have successfully made payment for the prepaid meter, but I’m yet to get light restored. I didn’t receive any token. what should I do???

    1. Hi Chisom, the reason you didn’t receive your token might be because you supplied incorrect details such as meter number or phone number. Please cross check the data supplied and if everything is in order, quickly contact VTpass customer care. Visit their website using the links provided in this article.

      We would like to hear from you when the issue is resolved so that others can learn IF they find themselves in such situation. All the best.

  6. I got “invalid token supply ” on Quickteller, and was debited 4 times without receiving my token. What could be the issue please? I was also told, Ikeja Electric can decide to make it a must for you to clear the debt as first payment before reloading is that true?

    Thanks

    1. Please don’t load it in someone’s meter. If your meter display screen is bad, contact the Power Authority in your area to proffer a solution to you. All the best.

  7. It doesn’t take time for the light to be back on. Check if you correctly loaded the token to your meter. Hope there were no mistakes made when entering your meter details at VTpass website?

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